Privacy Policy

Last updated: September 14, 2026

This Privacy Policy explains how Mirrorify (“Mirrorify”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit mirrorifyhome.com, place an order, contact us or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Your privacy matters to us.

We only collect and use information that is reasonably necessary to operate our store, fulfil orders, provide customer support and improve the Mirrorify experience.

Information We Collect

The information we collect depends on how you interact with Mirrorify and our services.

Information You Provide Directly

When you place an order, contact us or use our services, we may collect:

Contact information, including your name, email address, telephone number and delivery address.
Order information, including billing and shipping details, purchased products, selected sizes, product options and order history.
Custom order information, including measurements, requested specifications, drawings, reference images or other information you voluntarily provide for a made-to-order product.
Customer support information, including messages, emails and other communications you send to us.

Payment Information

Payments made through our website are processed by authorized third-party payment providers. These providers may process payment information such as billing details, transaction information and credit or debit card information in order to complete your purchase securely.

Mirrorify does not directly store your complete credit or debit card number.

Information Collected Automatically

When you browse our website, certain technical and usage information may be collected automatically, including:

IP address
Browser and device information
Operating system
Pages viewed and interactions with our website
Approximate location derived from technical information
Referral and website traffic information

This information may be collected through cookies, pixels and similar technologies.

How We Use Your Information

We may use personal information for the following purposes:

Processing payments and confirming orders.
Producing, preparing and packaging Mirrorify products.
Arranging national and international shipping.
Providing tracking information and order updates.
Responding to customer questions and support requests.
Managing returns, refunds and cancellations.
Preparing custom-made products according to customer specifications.
Improving our website, products and customer experience.
Detecting and preventing fraudulent or unauthorized activity.
Meeting accounting, tax, legal and regulatory obligations.
Sending marketing communications where permitted by law or where appropriate consent has been provided.

Cookies & Tracking Technologies

Like many online stores, Mirrorify uses cookies and similar technologies to operate, secure and improve our website.

Cookies may be used to:

Keep essential website functions working correctly.
Maintain your shopping cart and checkout session.
Remember preferences.
Understand how customers interact with our website.
Analyze website traffic and performance.
Support advertising and marketing activities where permitted.

Our online store is powered by Shopify, which may also use cookies and similar technologies necessary to provide its platform and related services.

You can manage or reject certain cookies through your browser settings. Please note that disabling essential cookies may affect shopping, checkout or other website functionality.

How We Share Personal Information

We may share limited personal information with trusted third parties where necessary to operate our business, fulfil your order or provide our services.

These parties may include:

Shopify and website infrastructure providers.
Payment processors and financial service providers.
Shipping, courier and logistics companies.
Accounting and administrative service providers.
Cloud hosting, IT, security and analytics providers.
Marketing and advertising service providers where permitted.

We may also disclose information where required by applicable law, in response to lawful requests from public authorities, to protect our rights or to investigate fraudulent or unlawful activity.

We do not sell your personal information simply for profit.

Information is shared only where reasonably necessary to operate Mirrorify, provide our services or meet legal obligations.

Shipping & International Orders

Mirrorify serves customers in Türkiye and internationally. To fulfil international orders, certain information such as your name, address, telephone number and order details may be shared with shipping companies, logistics partners and, where necessary, customs or relevant authorities.

Customers may also be contacted directly by the carrier where additional delivery or customs information is required.

International Data Processing

Because Mirrorify operates an international online store, some of our technology, payment, logistics or service providers may process information outside the country in which you live.

This may occur in connection with Shopify services, payment processing, cloud infrastructure, analytics or international delivery.

Where required by applicable law, reasonable measures are taken to protect personal information involved in international transfers.

Third-Party Websites & Services

Our website may contain links to websites, social media platforms or services operated by third parties.

Mirrorify does not control the privacy practices of external websites or services. We recommend reviewing their privacy policies before providing personal information to them.

Security & Data Retention

We use reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to:

Fulfil and support your order.
Maintain appropriate business and transaction records.
Meet accounting, tax and legal requirements.
Resolve disputes or customer service matters.
Protect our legitimate business interests.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request information about personal data we process about you.
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion where permitted by law.
Request restriction of certain processing activities.
Object to certain uses of your information.
Withdraw consent where processing is based on consent.
Request information concerning certain transfers or disclosures of your information.

Rights Under KVKK

Where the Turkish Personal Data Protection Law No. 6698 (“KVKK”) applies, you may exercise the rights granted to data subjects under applicable Turkish data protection legislation.

We may request reasonable information to verify your identity before processing a privacy-related request.

Marketing Communications

Where permitted, we may send emails or other communications concerning Mirrorify products, offers or updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.

Even if you unsubscribe from marketing communications, we may still send essential transactional messages relating to purchases, payments, shipping, returns or your customer service requests.

Children's Privacy

Mirrorify's website and products are intended for individuals who are legally able to enter into purchase agreements.

We do not knowingly collect personal information from children where such collection would not be permitted under applicable law.

If you believe that personal information relating to a child has been provided to us without appropriate authorization, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies or applicable legal requirements.

When this Policy is updated, the latest version will be published on this page together with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices or personal information relating to you, you can contact us using the details below.